Privacy Policy — Casino Site's Commitment to Protecting Your Data

1 Scope & Applicability

Casino site is committed to providing a safe and transparent online gaming environment for users in Bangladesh and internationally. Protecting your privacy is an integral part of our responsibility as a platform.

This Privacy Policy explains how casino site handles your personal information:

• What information is collected and how it is gathered.
• How data is stored and for how long.
• Processes and the purposes for which it is used.
• Whether and when it is shared with third parties.
• How your data is kept secure and what security measures are in place.

If you have any questions about this Privacy Policy, please get in touch with us. We are always happy to help.

2 What Information Is Collected

Casino site collects several types of information. Details are provided below:

Casino site only collects information that is necessary. No unnecessary or excessive data is gathered.

3 How Your Data Is Collected

Casino site collects your information in the following ways:

• Directly Provided Information: Information you provide directly during registration, the KYC verification process, or when contacting our support team.
• Automatically Collected: Technical data is collected through cookies, log files, and tracking technologies while you browse Casino site.
• From third parties: Relevant information is obtained from payment processors or identity verification services.
• Social Media: If you log in via a social media account, limited public profile information may be accessed.

Casino site never collects your data without your knowledge or consent. You are clearly informed of the purpose before any data is collected.

4 Purpose of Data Use

Casino site uses the information it collects for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To improve our platform's service quality and develop new features.
• To operate responsible gaming programs.
• To meet legal obligations.
• To send you promotional content and offers, with your consent.
• To provide customer support and resolve issues.

Casino site never transfers your data to third parties for marketing purposes. No promotional messages are sent without your consent.

5 Data Sharing Policy

Casino site does not sell your personal data to third parties. However, certain information may be shared in the following limited circumstances:

• Payment processors: Only the financial information necessary to complete a transaction is shared with our payment partners.
• Regulatory authority: Information is shared with licensing authorities as required to fulfill legal obligations.
• Fraud prevention: Information related to suspicious activity may be shared with recognized anti-fraud organizations.
• Legal Orders: Information may be disclosed to comply with valid government or court orders.

6 Cookie Policy

Casino site uses cookies — small text files stored in your browser that help improve your experience on the site.

Types of cookies used by Casino site:

• Essential Cookies: Required for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
• Functional cookies: Used to remember your preferences, language settings, and similar choices.
• Analytics Cookies: Used to understand which parts of the site are most visited — no personal identification is involved.
• Security cookies: Helps detect fraud and protect your account.

You can disable non-essential cookies from your browser settings. Note that doing so may affect some features of Casino site.

7 Data Protection Measures

Casino site uses industry-standard technologies and practices to protect your data. Our security framework is as follows:

• SSL/TLS Encryption: All website and app communications are secured with 256-bit SSL encryption.
• Data encryption: All stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized personnel may access specific data.
• Regular security audits: Regular penetration testing is carried out by third-party security experts.
• Two-step verification: Two-factor authentication (2FA) is available to help secure your account.
• Data backup: Regular backups are taken to ensure no data is lost.

That said, no online system is 100% secure. Please keep your account password confidential and avoid logging in from unfamiliar devices.

8 Your Rights

As a Casino site user, you have the following rights regarding your data:

To exercise any of these rights, contact the Casino site support team. Requests are typically processed within 30 business days.

9 Data Retention Period

Casino site does not retain your data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account information: For the duration your account is active, and for a minimum of 5 years after closure (for legal compliance).
• Financial transaction records: A minimum of 7 years, in compliance with anti-money laundering laws.
• KYC documents: Up to 5 years after account closure.
• Technical logs: Typically between 90 days and 1 year.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Once the specified retention period expires, casino site automatically and securely deletes data that is no longer needed.

10 Policy Updates & Contact

Casino site may update this Privacy Policy from time to time. Before making any significant changes, we will:

• We will post a public notice on the website.
• We will notify registered users by email.
• We will update the "Last Updated" date at the top of this page.

Continued use of casino site after any changes will be considered acceptance of the updated Privacy Policy.

For any questions or concerns about our Privacy Policy, please contact our support team. We are always vigilant and responsible when it comes to your privacy.